Shipping policy
SHIPPING POLICY
Last updated: July 2026
PROCESSING TIME
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
SHIPPING RATES & DELIVERY
Standard Shipping (3–5 business days): Free on orders over $35. Flat rate $5.99 on orders under $35.
Expedited Shipping (2–3 business days): Available at checkout.
SHIPPING CONFIRMATION
You will receive a shipping confirmation email with tracking information once your order has shipped.
ORDER ISSUES
If your order arrives damaged or you have not received it within the estimated delivery window, please contact us at info@viaderm.com.
We currently ship within the United States only.